Richard Branson once said, “Train people well enough so they can leave, treat them well enough so they don’t want to.” At KSL, we firmly believe this to be true and also that if you invest in your staff and treat your staff well, they will treat our customers well. It’s a simple but effective philosophy that drives our CPD (continuous professional development) of which we are extremely proud.
Our staff undertake all sorts of industry and non-industry training to ensure that the KSL team are on top of their game, feel motivated and can share the knowledge gained with our customers. Some training we provide is in-house and sometimes it’s in somebody else’s house. We don’t mind, as long as we continue to learn!
A day with Miele
Last week, our team attended Miele’s ‘built in’ training course, which was to learn about Miele’s built-in cooking appliances – the new products, services and technology that Miele are now offering.
The team here love the Miele courses as they are interactive, entertaining and keep them energised all day. We get to see, touch and use all appliances. We also get to cook on the appliances and eat lots of food that comes out of the appliances!